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Author Topic: ETA on first tune  (Read 905 times)

Bamfit

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ETA on first tune
« on: August 11, 2016, 11:05:45 PM »

How long did it take for most of you to receive your first tune after filling out the tune request? I believe I submitted all the correct info on the tune order form yesterday afternoon, as I received a confirmation that the email was sent. I know the auto-return message indicates approximately a 12 hr window until a response. Just curious. Don't want to bother Shawn with anything non-essential with how busy he is. Thanks
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BustedKnuckles

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Re: ETA on first tune
« Reply #1 on: August 12, 2016, 12:43:23 AM »

If you haven't heard back on anything I would call in the morning for a status update. Just have all your information ready in case he just takes it over the phone. I submitted a tune request as well but for some reason didn't go through. I just called him up gave info and all is well. It won't be a bother if you call.
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Bamfit

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Re: ETA on first tune
« Reply #2 on: August 12, 2016, 01:07:18 AM »

Thanks Knuckles
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Bamfit

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Re: ETA on first tune
« Reply #3 on: August 12, 2016, 10:24:10 PM »

Left a message this morning. Haven't heard back but I was never told how long it takes to receive an initial tune. Heard anything from 30 min to a couple days. I work for myself and I know customer service and schedule demands can be real pain. I just hope it wasn't some mistake on my part...and I'm just psyched to try his tunes!
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BustedKnuckles

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Re: ETA on first tune
« Reply #4 on: August 13, 2016, 02:44:45 AM »

Yeah the tunes are awesome. Sometimes I just periodically call throughout the day till I get ahold of him. Just keep trying.
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MrSub

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Re: ETA on first tune
« Reply #5 on: August 13, 2016, 08:00:05 AM »

If you did the tune request though the website only, sometimes the website doesn't sent the info and notify Shawn. I would post in the customer support section 26th all the info also, this way Shawn knows you had ordered a tune. Make sure to follow the guidelines when posting. You could always look at other posts to get a idea how the format should be.
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BabyMotoya

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Re: ETA on first tune
« Reply #6 on: October 24, 2017, 04:49:12 AM »

 tune. Heard anything from 30 min to a couple days. I work for myself and I know customer service and schedule demands can be real pain. I just h